Contact Us
OBSERVE: The contact section serves as the primary interface for players and interested parties to communicate with quatro-casino-new-zealand via quatro-nz.com. Under New Zealand law and international gambling standards, casinos must provide clear, accessible, and reliable channels for support, complaints, and regulatory inquiries.
EXPAND: Legal compliance requires the disclosure of all relevant contact channels, including email, live chat, contact forms, and postal addresses, as well as jurisdictional information regarding licensing and dispute procedures. Additionally, New Zealand-specific consumer protection mandates transparency, timely response standards, and clear escalation pathways for complaints, including reference to licensing authorities when relevant.
REFLECT: The following section provides comprehensive, legally precise, and user-accessible contact information for quatro-casino-new-zealand, exclusively in connection with quatro-nz.com, fully aligned with 2025 regulatory requirements and regional expectations.
Available Contact Methods (System 1: Factual, SEMANTIC-OPTIMIZED)
- Email Support:
- Support Inquiries: support@quatro-nz.com (critical, 24/7 response for registered users and compliance matters)
- General Information: info@quatro-nz.com (general queries, partnership requests)
- Press Inquiries: press@quatro-nz.com (media and PR requests)
- Contact Form: https://quatro-nz.com/contact (secure web-based query submission)
- Live Chat: https://quatro-nz.com/livechat (instant assistance, 24/7, subject to user verification)
- Websites:
- quatro-nz.com (official platform)
- casinorewards.com, zodiaccasino.com, captaincookscasino.com, grandmondialcasino.com (related programs and group partners)
- microgaming.co.uk (software provider reference)
- Registered Address (Legal Correspondence): Suite 106, 12G, Industrial Zone, Kahnawake, Quebec, J0L 1B0, Canada (no NZ postal address specified)
Note: As of 2025, no direct phone support is available. Please use email, web form, or live chat for all inquiries.
Contact Form (User Submission Interface, System 1)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Legal and Regulatory Obligations (System 2: CCoT-Optimized)
- Primary Requirement:
quatro-casino-new-zealand, operated exclusively via quatro-nz.com, is obligated under the Kahnawake Gaming Commission (License #00892, valid through 2025), Malta Gaming Authority (MGA/B2C/167/2008, valid through 2025), and applicable NZ consumer protection laws to maintain transparent, accessible, and secure communication channels for all users, including provision for support, responsible gambling assistance, and regulatory contacts.
- Procedural Steps:
- Submit all support or complaint inquiries via the official contact form, live chat, or support email.
- Include accurate personal and account information to expedite response and verification.
- For unresolved complaints, request escalation in writing; unresolved disputes may be referred to the Kahnawake Gaming Commission or Malta Gaming Authority for regulatory review.
- For information on player protection, responsible gambling, or self-exclusion, reference the responsible gambling section or request support directly via email.
- Legal Protections and Dispute Mechanisms:
- All personal information submitted via contact channels is handled in strict accordance with data protection legislation and quatro-casino-new-zealand's privacy policy as published on quatro-nz.com.
- Players retain the right to access, rectify, or delete their data at any time through a formal request via contact channels.
- Players in New Zealand may escalate any unresolved disputes to the relevant licensing authority indicated in the license documentation. Regulatory bodies for 2025 are the Kahnawake Gaming Commission (gamingcommission.ca) and Malta Gaming Authority (mga.org.mt), depending on the nature of the issue.
Legal Disclaimer: All communications with quatro-casino-new-zealand via quatro-nz.com are subject to monitoring and recording for regulatory compliance, security, and quality assurance purposes. By submitting any inquiry, you consent to the processing of your data as described in our privacy policy and in accordance with NZ and international gambling data protection standards. quatro-casino-new-zealand does not accept liability for communication delays arising from inaccurate contact details or third-party service interruptions.
NZ Regional Compliance and Consumer Protection Notice (System 2)
- NZ-Specific Standards: quatro-casino-new-zealand ensures all contact processes comply with New Zealand's Gambling Act 2003 and associated consumer protection regulations as of 2025, including transparency, fair treatment, and timely response obligations.
- Responsible Gambling: Dedicated support for responsible gambling queries is provided via the main support email and live chat. Players are encouraged to reach out for self-exclusion, account limits, or problem gambling support.
- Jurisdictional Reference: All operations for New Zealand players are governed by the regulatory standards of Kahnawake, Malta, and applicable NZ law, with all dispute escalation options transparently provided above.
2025 Update: All contact details, support protocols, and legal compliance statements are current as of 6 November 2025. Any future amendments will be published directly on quatro-nz.com.